Your privacy and the security of your personal data are top priorities at Eden Immersive. We are committed to protecting the data you entrust to us and ensuring transparency in our operations. This Privacy Policy is designed to inform you about our practices regarding the collection, use, and disclosure of the information you provide when using our services.

Eden Immersive (Pty) Ltd. is a Limited Liability Company registered in the Republic of South Africa, headquartered in Johannesburg, Gauteng. This policy applies to all digital offerings, including games, simulators, platforms, and related services (collectively referred to as the "APP").

Consent: By accessing and using the APP, you agree to the terms outlined in this Privacy Policy and our Terms of Use.

“Personal Data” – refers to any information that identifies or can be used to identify a person, directly or indirectly. This includes but is not limited to names, identification numbers, location data, and other unique identifiers.
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“Contact Data” – includes names, phone numbers, email addresses, and financial details necessary for managing our client relationships and billing.
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‍“Service Data” – includes any Personal Data (excluding Contact Data) processed in connection with the services provided.

Registration for certain features of the APP requires you to provide mandatory information such as your name and email address. This information is necessary to create and manage your account.

We may also collect optional information, including your date of birth and personal interests, which helps us tailor your experience within the APP.

The information you provide is used to enhance your experience, manage your account, provide customer support, conduct transactions, and communicate important updates.

Your data also helps us improve our services, conduct market research, and comply with legal obligations.

We will not retain your Personal Data longer than necessary for the purposes outlined in this policy. Data that is no longer needed is either securely deleted or anonymized.

Personal Data is stored and processed solely for fulfilling our service obligations and is protected using appropriate technical and organizational measures.

We do not sell or rent Personal Data to third parties. We may share your data with authorized third-party agents and contractors solely for the purpose of providing and improving the APP.

Legal disclosures may be made in compliance with applicable laws and to protect our rights and properties.

We implement robust security measures to protect your data from unauthorized access, alteration, and loss. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.

Your information may be processed outside of your country of residence. We ensure that international transfers of personal data are protected by appropriate safeguards.

You have the right to access, correct, and request the deletion of your Personal Data. To request the deletion of your data, please contact our Data Protection Officer at support@madebyeden.com

This Agreement is governed by the laws of the state of Colorado, USA, except where superseded by applicable local laws.

We may update this Privacy Policy periodically. We will notify you of any significant changes through the APP or via email.

For any inquiries or concerns about our privacy practices, please contact us at support@madebyeden.com or call +27832532653 9am to 5pm CET Monday to Friday.